Shipping policy
Below are the details of our shipping process.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Estimated delivery times:
- United Kingdom: 2-3 business days
- Europe: 5-8 business days
- International: 7–14 business days
Please note that delivery times are estimates and may vary due to factors outside our control.
Shipping Costs
- Free standard shipping on all orders over £50
- Express shipping options may be available at checkout
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Addresses
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order please feel free to contact us